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About Us Here at modurn we believe in infinitely extending the memory of loved ones for generations to come. Our patented and highly immersive software matched with leading edge hardware design creates a single yet significant product needed by anyone who fears continued loss as memories fade with time. With respect and security at the heart of who we are, Modurn allows for a quiet moment of recollection or a grand celebration of life. “I wanted to create somewhere safe to save the sound of my Dads voice, his story and my family's memories all in the one place.” Sonia Vachalec, Founder of Modurn Group Modurn was envisioned and brought to life by our founder, Sonia Vachalec, after losing her father. Through the years, we have developed cutting-edge technology and services that cater to the evolving needs of our clients, moving with them through significant life moments and being a source of comfort by streamlining the difficult process of preparing for death. Our mission has always been to empower individuals and their families with the tools they need to navigate the complexities of life, death and the wonderful moments in between. As a human-centered company; our values hold our everyday actions accountable: Respect - Commitment - Trust. We take pride in our commitment to helping families and communities celebrate life’s brightest moments and capture virtual memories with sustainable burial options. Today, we continue to innovate and strive to be the leading provider of life products and end-of-life services and support. “Life is full of firsts and engrained in our character is a desire to grant the power to protect, re-live and infinitely re-visit every meaningful moment.” In a constantly changing world, Modurn is the constant. If we observe our environments, we notice that even the technology we keep closest can be changed out every 12 months; the physical belongings that surround us degrade, fail to function and ultimately their value diminishes over time. Technology is simply tool to access the truly valuable. Memories captured and the emotions stirred becomes increasingly valuable over time; they are cherished and can be called upon in times of need. For anyone bursting with life, unafraid to take life by the horns and ride out the ups and downs; Modurn captures the joys and the life lessons along the way. Instilled within our DNA is a continued ambition to lead the market as the first technology platform designed to capture life as it happens, and go on to protect it for generations to come. We may operate in a disposable world, but our role is to defend the moments and memories that matter most to you and loved ones. Modurn is superhuman technology designed to integrate with the very human experiences of life, love and loss. Press All Videos Play Video Play Video 01:31 NFDA Convention Modurn ModUrn's first NFDA - thank you for the warm welcome and interest in our "Smart" Urns and Memento's. We look forward to providing families with the latest memorial technology and designer products. Cheers. Play Video Play Video 01:45 ModUrn Pet - Smart Pet Urns and Mementos A new way to capture your Fur baby’s journey in our Pet Memento range as well as the most advanced Pet cremation Urn and World’s first “Smart Pet Urns” designed to store, share and celebrate your Pets journey. Our innovative Pet cremation Urns include revolutionary capabilities and benefits to honour your beloved family Pet. Combining contemporary design and technology, each Urn and Memento is fitted with a Bluetooth beacon which connects to the ModUrn Pet APP and secure individual pet story. By invitation family and friends can join this private group to share and contribute their experiences along the way. Our stunning collection of modern Pet Urns provide a central place for photo’s, videos, content, pet community builder and much more. Play Video Play Video 02:09 ModUrn Human - Social Media Ver w_Subtitles Play Video Play Video 00:21 NFDA Modurn A wonderful response experienced at the recent International exhibition and NFDA conference. Thank you for such a warm welcome to our innovative and new way to celebrate life. Play Video Play Video 00:48 CANA Modurn CANA's 100th Cremation Innovation Convention - modUrn exhibited for the first time in the US at the Cremation Association of North America. We are pleased to advise that our innovative products are available in Tenessee via The Independent Funeral Group. Play Video Play Video 00:22 ModUrn - ACCHiggins Funeral Expo Australia 2017 Play Video Play Video 04:22 modUrn Intro... A brief introduction to The Worlds First Smart Urn for People and Pets! Play Video Play Video 02:09 ModUrn Group Australia Please contact our Australian Distributor "Final Touch Australia" to receive a list of your closest stockist of modUrn Urns and Mementos. PH: 07 3889 9607 http://www.finaltouchaustralia.com.au/CremationUrnsInfo.asp

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Australia and New Zealand Service access for memorialisation and marking final resting place. Thank you ModUrn Salutes Our Defence Community At ModUrn, we believe that every life deserves to be remembered — and every service deserves recognition. From the front lines to the home front, from peacekeeping to wartime sacrifice, our Army, Navy, Air Force, Special Forces, and Defence Services have shaped the history and future of Australia and New Zealand. We are proud to offer a free digital tribute service for those who served — including a way to honour unmarked and forgotten graves through our powerful Modurn App. Service Tributes Modurn offers for Veterans, Families & Defence Community Members: Access to the Modurn App platform Create a Lasting Digital Life Story Record Service History, Awards & Photos Mark Final Resting Place via the App Collaborate with Family & Friends Share Securely Across Generations Recognising the Unmarked Thousands of defence personnel rest in unmarked graves across cemeteries in Australia and New Zealand, rural properties, and unknown locations. With the ModUrn App, you can now: Locate and Digitally Mark a Grave Add Their Name, Service, and Personal History Preserve Their Memory in One Safe Place Ensure Future Generations Can Visit, Learn & Honour “No one should be forgotten. Let us help you honour & remember.” Ready to honour a veteran or service member? We are committed to your privacy and data security. Every tribute is safely stored, encrypted, and shareable only with those you choose. In honor of your service, get special access to Modurn products and accessories. Modurn offers special access to current and Veteran members. Immediate family members are also eligible. To take advantage of this special access, you can verify your Veteran or active ADF or NZDF status by providing your family members service record here: National Archives of Australia WW1 Link ADF DVA Nominal Role Link NZDF Personnel Records Link and contacting us at support@modurngroup.com ModUrn is proudly Australian-owned. We celebrate memory, meaning, and honour — made simple through thoughtful technology. Lest we Forget.

Pet Urn pet cremation Services Providing Everything You Need Service Name This is a Paragraph. Click on "Edit Text" or double click on the text box to edit the content and make sure to add any relevant information that you want to share with your visitors. Service Name This is a Paragraph. Click on "Edit Text" or double click on the text box to edit the content and make sure to add any relevant information that you want to share with your visitors. Service Name This is a Paragraph. Click on "Edit Text" or double click on the text box to edit the content and make sure to add any relevant information that you want to share with your visitors.

Modurn Values Environmental Update Sustainability is an import an important component to any company with their eyes on the future and Modurn is certainly aligned to this. As we are entrusted with the keeping of an ever-increasing number of lives; our focus on sustainability acknowledges our role in reducing environmental impact. Our growing commitment to sustainability comes as we recognise the environmental impact of traditional funeral practices and as such, we continue to explore more eco-friendly options. Natural burials or human composting is not available in Australia however Carbon positive and water cremations can be sought. Additionally, Modurn is exploring sustainable practices in our operations, such as using renewable energy sources and reducing waste. Modurn’s commitment to sustainability is a positive step towards reducing the environmental impact for the products and services we offer. Acknowledgm ent Modurn acknowledges the traditional owners of the land we work on and travel through and we pay our respect to elders past and present. Our team acknowledges and pays respect to the past, present and future Traditional Custodians and Elders of this nation and the continuation of cultural, spiritual and educational practices of Aboriginal and Torres Strait Islander peoples. Your stories, past, present and those to come should be remembered and we proudly make available special access to Modurn products and accessories. Special access is available to first people organizations and the communities they serve. To take advantage of special access, you can contact us at support@modurngroup.com Thank you for your service In honor of your service, get special access to Modurn products and accessories. Modurn offers special access to current and Veteran members of the Australian Defence Force (ADF) which includes the Australian Army, the Royal Australian Navy, and the Royal Australian Air Force. Immediate family members are also eligible. To take advantage of this special access, you can verify your Veteran or active ADF status by contacting us at support@modurngroup.com Accessibility We work hard to ensure inclusivity is at the heart of our products. Our Modurn App ensures that all users, regardless of abilities or disabilities, can access the app’s features and content. We design with accessibility in mind to allow for our expanding user base. There is always room for improvement and we would like to invite you to share your suggestions about how ModUrn can be more accessible, simply contact us at support@modurngroup.com

For Vets Modurn and Veterinary Clinics Modurn is working with doctors in veterinary clinics to provide a new, exciting and extremely relevant addition to their services. As trusted advisors, veterinarians play an important role in maintaining the health and happiness of pets at all stages of life. Learn more about how Modurn can give your clinic an edge by connecting with customers early and often. You can arrange a free demonstration with a Senior Modurn Executive to understand how quick and easily Modurn products can be positioned into your existing clinic and drive new revenue streams. Do you have a veterinary clinic and would like to offer your customers a clear point of difference they will appreciate and talk about? Contact a Modurn executive at info@modurngroup.com *Please confirm this can be achieved. TBC Shop For Veterinary Clinics Modurn works with veterinary clinics to create additional value, build on-going relationships through return visits and grow loyalty over time. Modurn’s versatility opens up a new world of immediate and ongoing revenue as a ‘Pet Starter Pack’ where the Modurn product is packaged with other essentials such as vaccination, medication, food and pet care products. Modurn’s app and built-in notifications allows veterinary customers to be reminded of important dates and reminders to keep their new pet healthy and up-to-date with medical treatments.* Do you have a veterinary clinic and want to offer your customers a clear point of difference they will share with other pet owners? Contact a Modurn executive at info@modurngroup.com

For Pets Modurn and Pets As pets become more closely integrated into the family unit, Modurn has kept pace and designed technologically-enhanced products to help celebrate the highs and better manage the lows of pet ownership. From the moment you bring your new pet home, Modurn is there to ensure all those cute, loving and yes, frustrating moments are captured. From their first groom, to tackling their first set of stairs or visit to the vet; Modurn has you covered with feature-rich products that are both easy to install and use. Remove stress from pet ownership by setting reminders for vet appointments or ticks and lice medication. Store critical health data and information such as registration and vaccination details all in a Modurn Pet products are ready for whatever stage of pet ownership you are in, be it Day-1 or the final moments of a well-lived and well-loved life, Modurn is there to ensure you never forget the undying joy and loyalty pets bring into our lives. Learn more about how Modurn can work into your pet’s life and view a free demonstration HERE . Modurn and Pet Retailers Modurn is working with pet retailers to provide a new, exciting and everlasting addition their customers will love. Learn more about how Modurn can give your store an edge by connecting with customers early and often. Our built-in notification platform can let your customers know when there is a sale or remind them to purchase from your store at nominated times. You can arrange a free demonstration with a Senior Modurn Executive to understand how quick and easily Modurn products can be positioned into your existing products and drive new revenue streams. Package Modurn into a Puppy Starter-Kit and experience Modurn today! Do you have a pet store and want to offer your customers a clear point of difference they will treasure? Contact a Modurn executive at info@modurngroup.com

Modurn Security At Modurn, security is at the core of our infrastructure. We have implemented robust security measures, leveraging advanced encryption, continuous monitoring, and threat detection protocols to safeguard your data. Our multi-layered security framework ensures the highest level of protection, maintaining the integrity, confidentiality, and availability of your information. Security Protocol Statement Modurn utilises AWS services EC2 for server hosting and RDS for database hosting, safeguarded by the following technologies: Security Groups: AWS security groups (SGs) are linked to EC2 instances, providing security at the protocol and port access level. Each security group functions similarly to a firewall, containing a set of rules that filter traffic to and from an EC2 instance. Unlike network access control lists (NACLs), there are no “Deny” rules; any data packet that lacks an explicit permit will be discarded. Access to the instance is only permitted with a secured ".pem” file. ModUrn has set up our internal database security group to allow access exclusively from the instance. Our databases are not publicly accessible; users must first log into our instance via SSH, and then enter their database credentials to gain access. The REST API is secured with a token-based authentication system, ensuring that user data cannot be accessed without the appropriate token. This access token is created using a SHA1 protected hash during the login process. The token is deleted upon logout and a new one is generated at the next login. Modurn has implemented Middleware, an extra layer above the application layer, to authenticate the access token. User passwords are stored using a hashing algorithm. The Laravel Hash facade provides secure Bcrypt and Argon2 hashing methods for password storage. Even programmers cannot re-hash the password using the salt. For image hosting, Modurn employs the AWS S3 service to store user images, life story images, and other files. The S3 bucket is secured using an API key and Secret.

FAQ's What is Modurn? Modurn is a technology company dedicated to preserving and sharing life stories through interactive digital memorials. Our platform allows you to create beautiful, lasting tributes that celebrate the memories of loved ones. Modurn creates integrated "smart" memorial Urn, Keepsake, accessories and architectural products that connect to the secure Modurn life story App via Bluetooth beacon and GPS technology. What products do Modurn offer? Integrated Urns and Keepsakes Smart Memorial Plaques SMP – Bluetooth Smart Memorial Plaques SMP 2.0 – GPS Integrated Pet Urns and Keepsakes Scattering tubes with life story location feature Commemorative installation sculptures Personalisation and bespoke memorial products Memorial and Cemetery Life Story SAAS How does the Life Story App work? Our APP platform enables users to create personalised memorials by uploading photos, videos, written stories, and other digital content. These memorials can be shared privately with family and friends or made publicly accessible to honour a legacy. Who can create a Life Story? Anyone can create a memorial for a loved one. Family members, friends, and even organisations can contribute to ensure their story is preserved for future generations. Is it free to use? The app is free to use, and there are no hosting costs. However, premium features are in development to be introduced in the future as optional subscriptions. How long do you host a life story? Indefinitely, as long as the company is operating. We are also developing a download feature for customers who want an offline version. Who can see my life story? Only those who are privately invited can view the life story content, as well as public viewers in proximity of a publicly placed product, such as a Modurn Smart Urn, cemetery, or memorial park legacy solution. How is my information protected? We have implemented global security protocols and continuously upgrade our encrypted systems to safeguard information. Privacy and security are our top priorities. Do you share life story information? No, we do not share your life story, private information, or media with third parties. What is the difference between a Smart Memorial Plaque (SMP) and SMP2.0? SMP - includes Bluetooth beacon technology encased in memento hardware that can be scanned within 7 metres proximity and connects the plaque to the life story via the Modurn app. SMP 2.0 - is a “Software as a Service” (SAAS) product that connects the location of a plaque via longitude and latitude co-ordinates to the life story via the Modurn app. The SMP 2.0 can be searched and navigated to via the App from your location and a limited pre-approved view of a life story is available to enjoy via the Modurn App. Why choose an SMP ? Traditional Plaques are unable to tell a loved one's story and perpetuate their legacy as thoroughly as a SMP2.0 plaque’s connected life story. ModUrn’s innovative products offer a solution to enhance the traditional memorial by safely and centrally storing meaningful details, media and more to honour and celebrate life. SMP 2.0 Features include: Search and navigate: Easily search and navigate to a loved one’s memorial, ensuring you never get lost or are unable to find your loved one’s final resting place. Memorial profile: A digital memorial page that captures the information of a loved one to share at the memorial site and can be accessed by invited family and friends. Biography: The traditional plaque has limited space and to enhance commemoration a biography can capture and share a complete life story. Experiences: This feature can only be viewed by invited family and friends who are able to contribute memories, stories and experiences to enrich memorialisation. Legacy: The App profile provides secure areas to record important information for families & future generations. Including health journey, documents & more. Rich data: Never forget a loved one’s journey by recording experiences, interests and passions, academics and career and more with optional question prompts in categories. Media: Store media and memories with images, voice recordings and video links for family and friends to access at anytime from anywhere. What does the beacon do? The beacon allows a life story to be viewed within 7 meters via the in-app scanner. It also enables easy onboarding and viewing at a memorial, function, or wake. Is a beacon always included? The beacon is optional with our Memento and Urn range. Is there a maximum storage size for media and content on the app? Each life story can store up to 5GB of media. Can I store videos on the app? You can link videos from a shared file, such as Google Drive or OneDrive with public access, YouTube, Vimeo, and other storage providers, ensuring they are set to "anyone with the link can view." Can I save an MP3 voice recording on the app? Yes, there is a Voice Record Feature that captures MP3 files for up to 20 minutes per file. How long is the beacon battery life? Up to two years. It uses a standard 3V Lithium CR2032 button battery, which can be replaced by removing the capsule cover. Can I turn the beacon technology off and on? Yes, the beacon can be turned off by pressing the soft capsule cover; a red light will indicate it is off. Can I store my family tree documents on the app? Yes, PDFs and media can be stored in the Important Documents feature. How close do I need to be to scan a life story? Approximately 7 meters. Does my family have to pay to see or contribute to my life story? No, it is free to use and enjoy. What happens if I lose my password? You can reset your password via the app or contact support at admin@modurngroup.com. Can I give a close family member or friend caretaker and admin access? Yes, in the family and friends section, you may assign caretaker and admin roles. There are four access levels: Viewer, Contributor, Caretaker, and Creator. How do I share my life story with family and friends? Simply download the ModUrn App at Google Play or the App store to create an account, follow the prompts, and select the share symbol. What if I lose the beacon contained in an Urn or Memento? We can disable and replace the beacon for replacement cost plus delivery. Can I get another beacon to link to my life story? Modurn Super Admin can replace a lost or stolen beacon in such cases if required. Can I re-use a beacon for another life story? No, once a beacon is associated with a life story, it cannot be re-used and vice-versa. What size is the ModUrn Urn? Approximately 18cm in height and width, holding up to 1 litre (67 cubic inches) of cremated remains. What size is the Signature Series Urn? Approximately 27cm in height and 20cm width, holding up to 4 litres (244 cubic inches) of cremated remains. Can I customise a Modurn Urns with my own design and artwork? Yes, contact us at hello@modurngroup.com for specifications. Customisation takes from two to four weeks depending on the customisation Modurn Full T&C’s and Privacy Policy is available here: https://www.modurn.com/apptermsconditions or visit www.mordurn.com for our full range of innovative products and services.

Modurn Store find a reseller Find a reseller "Our products are sold globally through a network of leading industry service providers." If you’d like more information about Modurn products and services contact info@modurngroup.com . Australia & New Zealand Distributors Final Touch Australia: info@finaltouchaustralia.com.au Arrow Memorials: customercare@arrowbronze.com.au Contact NZ Distributor: sales@thememorialcompany.nz Bronze Plaques NZ: sales@bronzeplaquesnz.co.nz Asia Contact info@pelicanandpartners.com for sales in Asia. North America & Europe Contact: info@modurngroup.com law Modurn products & Australian Consumer Law Our products come with guarantees that cannot be excluded under Australian consumer law. You may also have contractual rights under the Modurn Limited Warranty. This means you are entitled to a repair, replacement, or refund for a major failure, as well as compensation for any other reasonably foreseeable loss or damage. If the product is not of acceptable quality, you are entitled to have it repaired or replaced, provided the failure is not major. When you purchase Modurn hardware products, you will receive coverage under the Modurn Sales Limited Warranty. If your product is defective, you can choose to make a claim under Australian consumer law or the Modurn Sales Pty Ltd Limited Warranty. Non–Modurn branded products purchased from Modurn resellers are not covered by Australian consumer law. Australian Consumer Law: Modurn Sales Limited Warranty Repair or replacement coverage for defects arising after customer takes delivery Claim period: A reasonable period from the date of delivery until the failure becomes apparent Without limiting consumers' rights, Modurn will provide remedies equivalent to those under the consumer guarantee provisions of the Australian Consumer Law at any time within 24 months of the date of purchase. For clarity, Modurn acknowledges that the Australian Consumer Law may provide for remedies beyond 24 months for certain products. 2 years from the date of purchase for Modurn products 1 year from the date of purchase for all other Modurn products Cost of coverage: Provided at no additional cost Who to contact to make a claim: The seller, Modurn Support, Modurn Resellers, or Modurn Authorized Service Provider Repair or replacement options: Carry-in or mail-in service Overseas repair or replacement: Available Technical support: Included at no additional cost The above summary is subject to the full terms and conditions of the Modurn Sales Limited Warranty. This page has been prepared by Modurn Sales Pty Ltd and is not endorsed by any third party. Modurn Support: 1-300-663-876 Availability of each option depends on the country of service request and the location of a Modurn Authorized Service Provider or reseller. Modurn may request that customers replace components with readily installable parts. Service may be restricted to the country where Modurn or its authorized distributors originally sold the product. Modurn Sales Pty Ltd. PO Box XXXX, Melbourne VIC 3000, Australia Summary of Australian statutory consumer guarantees: Goods will be of acceptable quality. Services will be provided with due care and skill. Goods will be fit for a particular purpose. Services will be fit for a particular purpose. Goods will match their description. Services will be provided within a reasonable time. Goods will match the sample or demonstration model. You have title to the goods. You have undisturbed possession of the goods. There are no undisclosed securities on the goods. For Modurn-branded goods, in addition to the above, we also guarantee to provide repairs or spare parts for a reasonable time and honor the Modurn Sales Limited Warranty. Under Australian consumer law, remedies for product failures depend on whether the failure is major or minor. Minor failures can typically be resolved in a reasonable time through repair, replacement, or refund, or for services, resupply. If unresolved, you may seek repair elsewhere and recover costs. Remedies for Major Failures with Goods: Return the product and ask for a refund. Return the product and ask for an identical or similar replacement. Keep the product and ask for compensation for the drop in value caused by the problem. Remedies for Major Failures with Services: Cancel the contract, pay a reasonable amount for completed work, or seek a refund. Keep the contract and negotiate a reduced price due to the drop in service value. For goods, a major failure occurs if: You would not have purchased the product if you’d known about the issue. The product is significantly different from the description, sample, or demo. It is substantially unfit for its purpose and cannot be easily fixed within a reasonable time. It is unsafe. For services, a major failure occurs if: You wouldn’t have engaged the service had you known the extent of the issue. The service doesn’t meet reasonable expectations and cannot be fixed within a reasonable time. You specified a particular purpose that was not met. The service created an unsafe situation. For more information, visit the Australian consumer law website at consumerlaw.gov.au. Modurn products & International Sale of Goods The U.N. Convention on Contracts for the International Sale of Goods The U.N. Convention on Contracts for the International Sale of Goods ("CISG") entered into force in the United States on January 1, 1988. If applicable to a given transaction, the CISG supplies "gap filling" rules that govern contract formation and set forth the rights and obligations of the buyer and seller. The CISG provides, however, that express contractual provisions take precedence over the default provisions of the CISG. Thus, contracting parties remain free to specify whatever law or terms they wish to apply to their transaction, and may exclude altogether the application of the CISG to their contractual relationship. The UN Treaty Section reports that the Ratification, Acceptance, Approval, Accession, or Succession of the CISG has been adopted by the following 61 States (as of May 1, 2002): Argentina Australia Austria Belarus Belgium Bosnia-Herzegovina Bulgaria Burundi Canada Chile China Croatia Cuba Czech Republic Denmark Ecuador Egypt Estonia Finland France Georgia Germany Greece Guinea Hungary Iceland Iraq Israel Italy Kyrgyzstan Latvia Lesotho Lithuania Luxembourg Mauritania Mexico Moldova Mongolia Netherlands New Zealand Norway Peru Poland Romania Russian Federation Saint Vincent & Grenadines Singapore Slovakia Slovenia Spain Sweden Switzerland Syria Uganda Ukraine United States of America Uruguay Uzbekistan Yugoslavia Zambia The Treaty Section of the United Nations' Office of Legal Affairs has recently begun to charge a fee for access to its Internet website, although information on treaty status can still be obtained from them without charge via facsimile at (212) 963-3693. Another no-cost source of CISG status information can be found at the UNCITRAL website: http://www.uncitral.org/. The CISG only applies to international commercial sales of goods. Each of these elements constitutes an important limitation on the scope of the CISG's applicability. First, the sale must be international in character. A sale is considered "international" if it involves "parties whose places of business are in different States." In ratifying the CISG the United States stipulated that, absent express agreement to the contrary, the CISG would not apply to contracts between a U.S. party and a party whose place of business is in a State that has yet to adopt the CISG. (See declaration by the United States of America that "Pursuant to Article 95 the United States will not be bound by Subparagraph (1)(b) of Article I" of the CISG.) Second, the CISG covers the sale of goods, and may not apply to contracts that include services. Where a contract includes both goods and services elements, the CISG will apply unless "the preponderant part of the obligations of the party who furnishes the goods consists in the supply of labour or other services." Article 3. Finally, the CISG only applies to commercial transactions, and does not apply to sales of goods that are "bought for personal, family or household use, unless the seller, at any time before or at the conclusion of the contract, neither knew nor ought to have known" that the goods involved were bought for such use. Additionally, the CISG does not apply to the following types of sales: by auction; on execution or otherwise by authority of law; of stocks, shares, investment securities, negotiable instruments or money; of ships, vessels, hovercraft or aircraft; or of electricity. Article 2. Adoption of the CISG by the United States provides important benefits to U.S. exporters. Parties negotiating international sales contracts often find the "choice of law" issue to be among the most contentious. Each party is familiar with its own domestic sales law, and prefers that its local rules apply to the transaction. The CISG enables the parties to avoid difficulties in negotiating "whose law will govern" by putting into place internationally accepted substantive rules on which contracting parties, courts, and arbitrators may rely. The CISG's rules closely follow Article 2 of the Uniform Commercial Code ("UCC"), which is in force in 49 of the 50 states. Consequently, U.S. practitioners will be familiar with most of its terms and rules. However, several important distinctions between the UCC and the CISG should be highlighted: 1. Specification of Price - Under the CISG, a proposal to create a contract is not sufficiently definite as an offer unless it "indicates the goods and expressly or implicitly fixes or makes provision for determining the quantity and the price." Article 14. By contrast, the UCC is more flexible in contract formation and will find an agreement valid, despite missing terms including performance and price, if the parties intended to be bound by the agreement, and a reasonably certain basis exists for granting a remedy. See UCC § 2-204. 2. Revocability of Offer - Under the CISG, an offer becomes irrevocable if it indicates through a fixed time for acceptance or otherwise that it is irrevocable, or if the offeree reasonably relies on the offer as being irrevocable, and acts in reliance on it. Under the UCC, an irrevocable offer must be in a signed writing that by its terms assures that the offer will be held open. 3. Terms of Acceptance - Under the CISG, acceptance occurs upon receipt thereof by the offeror; many UCC jurisdictions hold that acceptance occurs when it is mailed or transmitted by the offeree to the offeror. 4. "Battle of Forms" - the CISG follows rules of offer and acceptance that are similar to the common law rule. A reply to an offer that purports to be an acceptance, but has additions, limitations, or other modifications is generally considered by the CISG to be a rejection and counteroffer. The UCC, on the other hand, tries to avoid the "battle of forms" that can result from such a rule, and allows an expression of acceptance to be operative, unless the acceptance states that it is conditioned on the offeror consenting to the additional or different terms contained in the acceptance. 5. Writing Requirement - The CISG does not require that a sales contract be reduced to a writing*. Under the UCC's statute of frauds, oral contracts selling goods for a price of $500.00 or more are generally not enforceable, unless, for example, the existence of a contract is conceded to, or payment or delivery and acceptance have occurred. It should also be noted that the CISG generally leaves questions relating to the validity of a contract and the effect that "the contract may have on the property in the goods sold" to be determined by applicable domestic law. Article 4. * Note that Contracting States that require sales contracts to be written or evidenced by writing, may at any time make a declaration in accordance with Articles 96 and 12 of the CISG such that they are not bound to allow a contract of sale "or its modification or termination by agreement or any offer, acceptance, or other indication of intention to be made in any form other than in writing." Article 96. The U.S. did not make such a declaration. Modurn products & China consumer Law Law of the People's Republic of China on the Protection of Consumer Rights and Interests (Adopted at the Fourth Meeting of the Standing Committee of the Eighth National People's Congress and promulgated by Order No.11 of the President of the People's Republic of China on October 31, 1993) Contents Chapter I General Provisions Chapter II Rights of Consumers Chapter III Obligations of Business Operators Chapter IV Protection of Legitimate Rights and Interests of Consumers by the State Chapter V Consumer Organizations Chapter VI Settlement of Disputes Chapter VII Legal Responsibility Chapter VIII Supplementary Provisions Chapter I General Provisions Article 1 The present Law is formulated for the protection of the legitimate rights and interests of consumers, maintenance of the socio-economic order and promotion of the healthy development of the socialist market economy. Article 2 The rights and interests of consumers in purchasing and using commodities or receiving services for daily consumption shall be under the protection of the present Law, or under the protection of other relevant laws and regulations in absence of stipulations in this Law. Article 3 Business operators shall, in their supply of commodities produced and sold by them or services to consumers, abide by the present Law, or abide by other relevant laws and regulations in absence of stipulations in the present law. Article 4 In transactions between business operators and consumers a principle of voluntariness, equality, fairness, honesty and credibility shall be followed. Article 5 The State shall protect the legitimate rights and interests of consumers from infringement. The State shall adopt measures to safeguard consumers' exercise of their rights in accordance with the law and to maintain the legitimate rights and interests of consumers. Article 6 It is the common responsibility of the whole society to protect the legitimate rights and interests of consumers. The State shall encourage and support all organizations and individuals to exercise social supervision over acts infringing upon consumer rights and interests. Mass media shall conduct propaganda defending the legitimate rights and interests of consumers and, through public opinion, exercise supervision over acts infringing upon the legitimate rights and interests of consumers. Chapter II Rights of Consumers Article 7 Consumers shall, in their purchasing and using commodities or receiving services, enjoy the right of the inviolability of their personal and property safety. Consumers shall have the right to demand business operators to supply commodities and services up to the requirements for personal and property safety. Article 8 Consumers shall enjoy the right to obtain true information of the commodities they purchase and use or the services they receive. Consumers shall have the right to demand business operators, in light of the different conditions of commodities or services, to provide their prices, origin, manufacturers, usage, functions, standards, grades, main ingredients, date of production, term of validity, certificates of inspection, operation instructions, after sale services or information relating to contents, standards and costs of the services. Article 9 Consumers shall enjoy the right of free choice of commodities or services. Consumers shall have the right to make a free choice of business operators for supply of commodities or services, select freely among varieties of articles or forms of services and decide independently to buy or not to buy any kind of commodities, or to accept or not to accept any item of services. Consumers shall have the right to make comparisons, differentiations and selections when they make a free choice of commodities or services. Article 10 Consumers shall enjoy the right of fair deal. Consumers shall, in their purchasing commodities or receiving services, have the right to obtain fair deal prerequisites such as guarantee of quality, reasonable prices and correct measurement, and have the right to refuse any compulsory transaction of business operators. Article 11 Consumers suffering from personal injury or property damage resulting from their purchasing or using of commodities or receiving of services shall have the right to demand compensations in accordance with the law. Article 12 Consumers shall have the right to form public organizations for the maintenance of their own legitimate rights and interests according to law. Article 13 Consumers shall have the right to acquire knowledge concerning consumption and protection of consumer rights and interests. Consumers shall make efforts to master the knowledge of their necessary commodities or services and the skill in operation thereof, apply the commodities in a correct way and raise their consciousness of self-protection. Article 14 Consumers shall, in their purchasing and using commodities or receiving services, have the right that their human dignity, national customs and habits are respected. Article 15 Consumers shall have the right to exercise supervision over commodities, services as well as the work of protection of consumer rights and interests. Consumers shall have the right to inform and charge against the infringement upon consumer rights and interests and the breach of law or neglect of duty on the part of State organs and their functionaries in the work of protection of consumer rights and interests, and have the right to raise criticism of or proposals for the work of protection of consumer rights and interests. Chapter III Obligations of Business Operators Article 16 Business operators shall, in their supply of commodities and services to consumers, fulfill their obligations stipulated in the Law of the People's Republic of China on Product Quality and other laws and regulations concerned. In case an agreement is reached between business operators and consumers, the business operators shall fulfill the obligations agreed upon in the agreement; but the agreement between the two parties shall not contravene the provisions of laws and regulations. Article 17 Business operators shall listen to the consumers' opinions on the commodities and services they supply and accept consumers' supervision. Article 18 Business operators shall guarantee that the commodities and services they supply meet the requirements for personal or property safety. As to commodities and services liable to harm personal or property safety, business operators shall give the consumers truthful explanation and clear-cut warnings, and shall explain or indicate the correct ways of using the commodities or receiving services as well as the methods of preventing damage. Business operators shall, upon discovery of serious defects of the commodities or services they supply which are liable to harm personal or property safety even though the commodities are correctly applied or services are received in a correct way, immediately report to the administrative departments concerned and inform the consumers, and adopt measures to prevent damage. Article 19 Business operators shall provide consumers with authentic information concerning their commodities or services, and may not make any false and misleading propaganda. Business operators shall give truthful and definite replies to inquiries from consumers about the qualities of the commodities or services they supply and the operation methods thereof. Shops shall mark clearly the prices of the commodities they supply. Article 20 Business operators shall indicate their real names and marks. Business operators who lease counters or grounds from others shall indicate their own real names and marks. Article 21 Business operators who supply commodities or services shall make out for consumers invoices for purchases or documents of services in accordance with relevant regulations of the State or commercial practices; business operators must produce such invoices or documents where consumers so demand. Article 22 Business operators shall guarantee the quality, functions, usage and term of validity which the commodities or services they supply should possess under normal operation or acceptance, except that consumers are aware of the defects before they buy the commodities or receive the services. Business operators who employ advertisements, product instructions, samples or other ways to display the quality state of their commodities or services shall guarantee that the actual quality of the commodities or services they supply is in conformity with that demonstrated. Article 23 Business operators who are under the obligation of repair or caveat venditor, or other responsibilities in accordance with regulations of the State or agreements with consumers shall carry out such obligations correspondingly according to such regulations or agreements, and may not deliberately delay or unreasonably refuse to do so. Article 24 Business operators may not, through format contracts, notices, announcements, entrance hall bulletins and so on, impose unfair or unreasonable rules on consumers or reduce or escape their civil liability for their infringement of the legitimate rights and interests of consumers. Format contracts, notices, announcements, entrance hall bulletins and so on with contents mentioned in the preceding paragraph shall be invalid. Article 25 Business operators may not insult or slander consumers, may not search the body of consumers or the articles they carry with them, and may not violate the personal freedom of consumers. Chapter IV Protection of the Legitimate Rights and Interests of Consumers by the State Article 26 The State shall heed to the opinions and demands from consumers when making laws, regulations and policies concerning consumer rights and interests. Article 27 People's governments at various levels shall strengthen their leadership, and organize, coordinate and supervise the administrative departments concerned to do their work well in the protection of the legitimate rights and interests of consumers. People's governments at various levels shall strengthen supervision to prevent occurrence of acts damaging the personal or property safety of consumers and promptly check any such acts. Article 28 Administrative departments for industry and commerce of the people's governments at various levels and other administrative departments concerned shall adopt measures to protect the legitimate rights and interests of consumers within the scope of their respective functions and duties in accordance with the provisions of the laws and regulations. Administrative departments concerned shall listen to the complaints of consumers and their public organizations as to the transactions of business operators and the quality of their commodities and services, and carry out timely investigation and disposition. Article 29 State organs concerned shall, in accordance with the provisions of laws and regulations, punish any law-breaking or criminal activities of business operators infringing upon the legitimate rights and interests of consumers in their supplying commodities or services. Article 30 The people's courts shall adopt measures to facilitate consumers to take legal proceedings and must entertain and handle without delay cases of disputes over consumer rights and interests that meet the conditions for a lawsuit specified in the Civil Procedure Law of the People's Republic of China. Chapter V Consumer Organizations Article 31 Consumer associations and other consumer organizations are public organizations formed according to law to exercise social supervision over commodities and services and to protect the legitimate rights and interests of consumers. Article 32 Consumer associations shall perform the following functions: (1) to provide consumption information and consultative services to consumers; (2) to participate in supervision over or inspection of commodities and services conducted by relevant administrative departments; (3) to make reports, inquiries and suggestions to relevant administrative departments about issues relating to the legitimate rights and interests of consumers; (4) to accept complaints of consumers and offer investigations and mediations with respect to issues of complaints; (5) where complaints are about commodities or services, to submit for appraisement issues of complaints to appraisal departments which shall inform them of the expert conclusions; (6) to render support to victims in their legal proceedings against infringement upon the rights and interests of consumers; (7) to expose and criticize through mass media the acts infringing upon the legitimate rights and interests of consumers. People's governments at various levels shall give support to consumer associations in the performance of their functions. Article 33 Consumer organizations may not be engaged in commodity transactions or profit-making services, and may not recommend to the society commodities or services for the purpose of making profits. Chapter VI Settlement of Disputes Article 34 In case of disputes with business operators over consumer rights and interests, consumers may settle the disputes through the following approaches: (1) to consult and conciliate with business operators; (2) to make a request to consumer associations for mediation; (3) to appeal to relevant administrative departments; (4) to apply to arbitral organs for arbitration according to the arbitral agreements with business operators; (5) to institute legal proceedings in the people's court. Article 35 Consumers whose legitimate rights and interests are infringed upon in their purchasing or using commodities may demand compensation from the sellers concerned. In case the liability is on the manufacturers or other sellers who supply the commodities to the said sellers, the said sellers shall, after paying the compensations, have the right to recover the compensations from the said manufacturers or the other sellers. Consumers or other victims suffering personal injuries or property damage resulting from defects of commodities may demand compensations either from the sellers or from the manufacturers. If the liability is on the manufacturers, the sellers shall, after paying the compensations, have the right to recover the compensations from the manufacturers; if the liability is on the sellers, the manufacturers shall, after paying the compensations, have the right to recover the compensations from the sellers. Consumers whose legitimate rights and interests are infringed upon in receiving services may demand compensations from suppliers of the services. Article 36 Consumers whose legitimate rights and interests are infringed upon in purchasing or using commodities or receiving services may, if the enterprises supplying the commodities or services have been split-up or merged, demand compensations from the enterprises succeeding to the rights and obligations of the original ones after the modifications. Article 37 In case a business operator unlawfully uses another's business license to supply commodities or services and infringes upon the legitimate rights and interests of consumers, the consumers may demand compensations either from such business operator or from the holder of the business licence. Article 38 Consumers whose legitimate rights and interests are infringed upon in purchasing commodities or receiving services at trade fairs or leased counters may demand compensations from the sellers or suppliers of the services. In case the fairs are over or the lease of counters expires, they may also demand compensations from organizers of the fairs or lessors of the counters. Organizers of the fairs and lessors of the counters shall, after paying the compensations, have the right to recover the compensations from the sellers or suppliers of the services. Article 39 Consumers whose legitimate rights and interests are infringed upon on account of commodities or services supplied by business operators by means of false advertisement may demand compensations from the business operators. Consumers may demand the competent administrative departments to punish the advertising agents who make false advertisements. Advertising agents who cannot provide the real names and addresses of the business operators shall be liable for compensation. Chapter VII Legal Responsibility Article 40 Business operators shall, if the commodities and services they supply involve any of the following circumstances, bear civil liability in accordance with the provisions of the Law of the People's Republic of China on Product Quality and other relevant laws and regulations, except as otherwise provided in the present Law: (1) there existing defects in the commodities; (2) not possessing the properties for use they should possess and no declaration thereabout is made at the time of sale; (3) not conforming to the standards indicated on the commodities or on the packaging thereof; (4) not conforming to the state of quality indicated by the product description or by physical samples; (5) producing commodities that have been formally declared by the State to be eliminated or selling commodities that are no longer effective or deteriorated; (6) commodities sold being short of weight or quantity; (7) contents and costs of services being not in conformity with the agreements; (8) deliberately delaying or unreasonably refusing consumers' requests for repair, remanufacture, replacement, return of goods, makeup for the short commodities, return of payment for goods or services, or compensation for losses; (9) other circumstances infringing upon consumer rights and interests as specified by laws and regulations. Article 41 Business operators shall, if the commodities or services they supply have caused personal injuries to consumers or other victims, pay for the victims' medical expenses, nursing expenses during medical treatment, the reduced income for loss of working time and other expenses. And business operators shall, if the commodities or services they supply have disabled the consumers, also pay for the victims' expenses on self-help devices, living allowances, compensations for disability and the necessary living cost of the persons supported by the disabled. Business operators shall, if the case constitutes a crime, be investigated for criminal responsibility according to law. Article 42 Business operators shall, if the commodities or services they supply have caused death of consumers or other victims, pay funeral expenses, death compensation and the necessary living cost of the persons supported by the deceased during their lifetime. Business operators shall, if the case constitutes a crime, be investigated for criminal responsibility according to law. Article 43 Business operators who violate the provisions of Article 25 of the present Law and violate the human dignity or personal freedom of consumers shall stop the violations, rehabilitate consumers' reputation, eliminate the bad effects, make apologies and compensations therefor. Article 44 Business operators shall, if the commodities or services they supply have caused damage to the properties of consumers, bear civil liabilities by means of repair, remanufacture, replacement, return of goods, makeup for the short commodities, return of payment for goods and services, or compensation for losses and so on as demanded by consumers. If consumers and business operators have otherwise agreed upon, such agreements shall be fulfilled. Article 45 Business operators shall be responsible for repair, replacement or return of goods, if repair, replacement or return of goods is guaranteed by provisions of the State or agreed upon between business operators and consumers. Business operators shall be responsible for replacement or return of goods if the commodities still malfunction after being repaired twice within the term of guaranteed repair. As to large-sized commodities guaranteed for repair, replacement or return, business operators shall bear the reasonable costs such as expenses for carriage if consumers demand repair, replacement or return. Article 46 Business operators who supply commodities by mail-order shall provide their commodities according to the agreements. Business operators who fail to provide their commodities according to the agreements shall fulfil the agreements or return the consumers' payment for the commodities on the demand of the consumers, and bear the reasonable expenses that the consumers have to pay. Article 47 Business operators who supply commodities or services in the form of advance payment shall provide their commodities or services according to the agreements. Business operators who fail to provide their commodities or services according to the agreements shall fulfil the agreements or return the advance payment on the demand of the consumers, and shall also bear the interest of the advance payment and other necessary expenses that the consumers have to pay. Article 48 Business operators shall, on the demand of the consumers, be responsible for return of goods determined to be substandard commodities by administrative departments concerned according to law. Article 49 Business operators engaged in fraudulent activities in supplying commodities or services shall, on the demand of the consumers, increase the compensations for victims' losses; the increased amount of the compensations shall be one time the costs that the consumers paid for the commodities purchased or services received. Article 50 If business operators are under any of the following circumstances and the Law of the People's Republic of China on Product Quality and other laws and regulations have provided for punitive organs and forms therefor, the provisions of the laws or regulations shall be applied; in absence of such provisions in the laws or regulations, administrative departments for industry and commerce shall order them to make corrections, and may, in light of the circumstances, punish the offenders exclusively or concurrently with warning, confiscation of unlawful earnings, or imposition of a fine not less than one time but not more than five times the value of the unlawful earnings; in case there involves no unlawful earnings, the offenders shall be punished with a fine of 10,000 yuan or less, and if the circumstances are serious, they shall be ordered to suspend business for rectification, and their business licences shall be revoked: (1) producing or selling commodities failing to meet the requirements for the protection of personal and property safety; (2) mixing adulterations into their commodities, or passing fake commodities off as genuine ones, or passing defective commodities off as good ones, or passing substandard commodities off as standard ones; (3) producing commodities which have been formally declared by the State to be eliminated, or selling commodities no longer effective or deteriorated; (4) forging the origin of commodities, forging or counterfeiting the names and addresses of other factories, and forging or counterfeiting the authentication marks or famous-and-excellent-product marks; (5) selling commodities not inspected or quarantined against the requirement therefore, or forging the result of inspection or quarantine; (6) making false or misleading propaganda about their commodities or services; (7) deliberately delaying or unreasonably refusing consumers' demand for repair, remanufacture, replacement, return of goods, makeup for the short commodities, refundment of payment for goods or services, or compensations for losses; (8) violating human dignity or personal freedom of consumers; (9) other circumstances wherein punishment shall be given for infringement of consumer rights and interests as stipulated by laws or regulations. Article 51 Any business operator who is not satisfied with the decision on punishment may apply to the organ at the next higher level for reconsideration within 15 days from the date of receipt of the decision; and the person who is not satisfied with the reconsideration decision may bring a lawsuit in the people's court within 15 days from the date of receipt of the reconsideration decision; or he may take legal proceedings directly in the people's court. Article 52 Anyone who, by means of violence or threats, hinders functionaries of the administrative departments concerned from performing their duties according to law, shall be investigated for criminal responsibility according to law; and those who refuse or hinder functionaries of the administrative departments concerned from performing their duties according to law, without resorting to violence or threats, shall be punished by public security organs in accordance with the stipulations of the Regulations of the People's Republic of China on the Administrative Penalties for Public Security. Article 53 Any functionary of the State organs, who neglects his duties or shields any business operator guilty of infringement of the legitimate rights and interests of consumers, shall be given administrative sanctions by the unit he belongs to, or by an organ at a higher level; if the circumstances are serious enough to constitute a crime, he shall be investigated for criminal responsibility according to law. Chapter VIII Supplementary Provisions Article 54 The present Law shall be applicable mutatis mutandis to peasants' purchase or application of means of production used directly in agricultural production. Article 55 The present Law shall go into effect as of January 1, 1994. Notice: All Rights Reserved to the Legislative Affairs Commission of the Standing Committee of the National People's Congress. ModUrn Trade Mark “ModUrn is the trade mark of Modurn Sales Pty Ltd in Australia, USA, New Zealand, China, Germany, France, Italy, Japan, South Korea. These products are sold and distributed under the trademark and name SmartUrn in the UK. ModUrn Group Pty Ltd holds International Patent and Design Registrations: AU 2018100674, EU 005263266-0001, US Patent No. D868,415.

Contact Us for all your Modurn questions. From finding a reseller to technical onboarding questions. We are here to help. Our team is prepared to handle any questions you may have for us! Get in Touch Modurn Group Pty Ltd PO BOX 7306 Brighton VIC 3186 Australia 1300 MODURN +61 438 636 336 (INT) www.modurn.com hello@modurngroup.com First Name Last Name Email Message Code Phone Company Send Thanks for submitting! find a reseller Find a reseller "Our products are sold globally through a network of leading industry service providers." If you’d like more information about Modurn products and services contact info@modurngroup.com . Australia & New Zealand Distributors Final Touch Australia: info@finaltouchaustralia.com.au Arrow Memorials: customercare@arrowbronze.com.au Contact NZ Distributor: sales@thememorialcompany.nz Bronze Plaques NZ: sales@bronzeplaquesnz.co.nz Asia Contact info@pelicanandpartners.com for sales in Asia. North America & Europe Contact: info@modurngroup.com Modurn Industry Partners

All Videos All Categories Play Video Play Video 01:31 NFDA Convention Modurn ModUrn's first NFDA - thank you for the warm welcome and interest in our "Smart" Urns and Memento's. We look forward to providing families with the latest memorial technology and designer products. Cheers. Play Video Play Video 01:45 ModUrn Pet - Smart Pet Urns and Mementos A new way to capture your Fur baby’s journey in our Pet Memento range as well as the most advanced Pet cremation Urn and World’s first “Smart Pet Urns” designed to store, share and celebrate your Pets journey. Our innovative Pet cremation Urns include revolutionary capabilities and benefits to honour your beloved family Pet. Combining contemporary design and technology, each Urn and Memento is fitted with a Bluetooth beacon which connects to the ModUrn Pet APP and secure individual pet story. By invitation family and friends can join this private group to share and contribute their experiences along the way. Our stunning collection of modern Pet Urns provide a central place for photo’s, videos, content, pet community builder and much more. Play Video Play Video 02:09 ModUrn Human - Social Media Ver w_Subtitles Play Video Play Video 00:21 NFDA Modurn A wonderful response experienced at the recent International exhibition and NFDA conference. Thank you for such a warm welcome to our innovative and new way to celebrate life. Play Video Play Video 00:48 CANA Modurn CANA's 100th Cremation Innovation Convention - modUrn exhibited for the first time in the US at the Cremation Association of North America. We are pleased to advise that our innovative products are available in Tenessee via The Independent Funeral Group. Play Video Play Video 00:22 ModUrn - ACCHiggins Funeral Expo Australia 2017 Play Video Play Video 04:22 modUrn Intro... A brief introduction to The Worlds First Smart Urn for People and Pets! Play Video Play Video 02:09 ModUrn Group Australia Please contact our Australian Distributor "Final Touch Australia" to receive a list of your closest stockist of modUrn Urns and Mementos. PH: 07 3889 9607 http://www.finaltouchaustralia.com.au/CremationUrnsInfo.asp Load More